Password Management Process
SysRisk provides multiple secure methods for managing and updating passwords, whether you’re an Admin or a general user. Below are the available password change and recovery processes based on different user roles and access points.
1. General Password Change Process (For All Users)
Regardless of the role—Admin, Product Admin, or General User—any user can change their password from the Account Settings page located inside the My Profile module.
Navigating to Account Settings:
There are two ways to access the My Profile and Account Settings pages:
- Option 1: Upon logging into SysRisk, users are automatically directed to the My Profile
- Option 2: On the top-right corner of every page across the software, shortcut icons for My Profile and Account Settings are always available for quick access.
Steps to Change Password:
- Navigate to the My Profile
- Click on Account Settings.
- Within Account Settings, go to the Account Settings
- Locate and click the Change Password
5. Enter your temporary password (or current password), then input the new password.
6. Click Update to save the changes securely.
2. Admin-Specific Password Management
Admins have additional options to manage passwords—for themselves and for other users—via the Admin Module.
a. Changing Admin’s Own Password:
- Open the waffle menu at the top-right of the screen.
- Navigate to the Admin Module.
- Go to the Admins page from the dashboard
4. On the Admins page, you’ll find a list of all admin users.
5. Click the View icon next to your name to open the editing drawer.
6. Enter your new password in the password field and click Update.
b. Changing Passwords for Users and Product Admins:
Admins can also update passwords for other users through the User Management page.
- From the Admin Module, navigate to the User Management
2. At the bottom of the page, you will find the User List
3. Click the View icon on the row of the user whose password you want to change.
4. A side drawer will open with the user’s profile details.
5. In the password field (left empty by default), enter the new password.
6. Click Update to securely save the changes.
3. Forgotten Password Recovery Process
If a user forgets their password, they can recover access through the login page:
- On the Login Page, click on “Forgot Password”.
2. Enter your email address and username, then click “Send Email”.
3. You will receive a password reset email containing a new temporary password.
4. Use the temporary password to log in.
5. After logging in, proceed to the Account Settings page in the My Profile module to set a new permanent password.
Note:
The password recovery and change processes apply uniformly to all users—whether Admins, Product Admins, or General Users—after their accounts are created.
